Questions about selling online with Gerai Digital
Is the free plan really free?
Yes. The Seed plan costs nothing and has no time limit. You only pay your payment gateway's own fees on the orders you receive.
Do you take a cut of my sales?
No. We don't charge commission on any plan: what your customers pay is yours. Your payment gateway (e.g. CHIP) charges its own transaction fee, and couriers charge for delivery.
Which payment methods can my customers use?
Connect your own payment gateway for FPX, cards and e-wallets. You can also take bank transfer with your DuitNow QR, or cash on delivery.
How does delivery work?
Customers see live courier rates at checkout, and you book the courier from your dashboard. Prefer to deliver yourself? Set your own fee and free-delivery threshold.
Can I use my own domain?
Every store gets yourstore.gerai.digital. On Sapling and above you can connect your own domain too.
Do I need a registered company?
No. Sole proprietors and individuals can sell too. Verifying your business shows customers a verified badge on your store.
Can I change plans later?
Any time. Upgrades start straight away, and downgrades start when your current period ends, so you never lose what you paid for.
More answers in the Help Centre
Your store, live in a few minutes
Get your address now and add products at your own pace.
- Free plan
- No card needed
- Malaysian payments built in
Time to go live depends on your setup and business verification.